Join Our Team
Mental Health Virtual Assistance
We are often looking for strong candidates to join our team of mental health virtual assistants. Please review the details below and if it sounds like you, complete the application and attach your resume for consideration.
If we are currently hiring, we will respond quickly to your application. If we’re not currently hiring, we’ll hold your resume for the next opening. Our services are in high demand and we are growing our team each year!
Our team members:
- Have a degree and/or work experience within the mental health field
- Have work experience in an administrative support role
- Have excellent written and verbal communication skills
- Communicate with clients with empathy and professionalism
- Have strong organizational skills
- Learn and work well independently
- Are proactive and take initiative
- Are reliable and consistent
- Are committed to a minimum of one year once matched with a client with potential longevity preferred
- Have previous experience working successfully in a remote position
- Have a quiet, private workspace with private high speed internet access, a computer, and a smartphone
Potential responsibilities would include:
- New patient/client screenings and intakes
- Communication with current patients/clients by phone, email and texts
- Scheduling
- Direct patient/client billing
- Insurance benefits eligibility verification
- Email management
- General administrative support
- Social media management
- EHR updates and management
- General research and special projects
This is a 1099 position. Although assistants could add multiple clients to build hours, there is usually a gradual build-up of hours. A typical client will have an average of 20-30 hours per month. Number of hours is not guaranteed, but we try our best to keep you as close to your preferred number of hours as possible.
Although part-time, the assistant needs to be accessible to clients between 9am-5pm Monday through Friday in the client’s time zone, responding to calls and emails within 2-3 hours during normal business hours.
Candidates must provide three professional references that we will contact.
Because the nature of this position will allow you access to clients’ personal information including confidential medical and financial records, you must be willing to consent to a criminal and identity verification check as part of the application process, run by TransUnion. Information obtained will be used in conjunction with all other data from the application process.
If you currently live in the state of California, we are unable to work with you due to California’s laws regarding independent contractors.
Shared experiences from some of our current VAs
I chose to work with Sarita Turner because her company represents an ideal mix of class and organization. I was, and still am impressed with the dedication and support Sarita gives to her assistants.
I've really had such a wonderful experience working with you and working with Laura, you have an incredibly supportive network of VAs and it's such a positive work environment that I've never had before.
Being able to work from home part time has been very flexible in my schedule as a first time stay at home mom. It helps keep me relevant and up to date in the Mental Health Field but on a schedule that works for my family.