Support tailored to your specific needs.
Mental Health Virtual Assistants
Our mental health virtual assistants can manage intake calls/emails and forms, and all administrative tasks of managing a practice.
Our mental health virtual assistants can manage intake calls/emails and forms, and all administrative tasks including social media posts.
Administrative Support
- Schedule management
- Managing emails and voicemails
- Proofing and editing
- Transcribing handwritten or audio notes
- Writing correspondence and creating forms
- Office management, including managing spreadsheets to track payroll, and bill-paying
- Generating superbills for clients to submit to their insurance companies
- Benefits and Eligibility Verification
- Processing Co-Pays and Self Pays
Client Communication
- Returning client calls promptly with a high degree of professionalism and sensitivity
- Handling intake calls
- Screening new clients
- Coordinating new client intake forms
- Building rapport with, and providing administrative support to current clients
- Updating client electronic health records
Research & Special Projects
- Research (formal and informal)
- Providing organized, thoughtful support to projects specific to your practice and needs
- Social Media Management
MH Virtual Assistant Pricing
Retainer fees for these services will cover a set number of hours of work per month with your dedicated assistant. The work will be tailored to your specific needs and may include routine monthly tasks and/or newly assigned tasks.
We do not charge onboarding, set-up or consulting fees.
Up to 20 hours per month ~ $1020
Up to 25 hours per month ~ $1275
Up to 30 hours per month ~ $1530
Up to 35 hours per month ~ $1785
Up to 40 hours per month ~ $2040
Please contact us for discounted pricing for packages of over 40 hours per month.
Retainer fees are designed to reserve a specific number of hours in your assistant’s schedule each month. This ensures that your assistant will have the necessary time available for your practice on a regular basis. A monthly retainer fee will be charged on the first start date, and then on the first day of each subsequent month. The retainer fee will reserve up to a specific number of hours each month, without rollover hours.
Billing Assistants
Billing help so that you can focus on your patients.
Our virtual mental health billing assistants can manage insurance billing, self-pay billing, and collecting of copays, as well as troubleshooting for unpaid claims.
Billing
- Billing clients and posting payments into practice software
- Setting up and managing a merchant account for credit card transactions
- Generating superbills for clients to submit to their insurance companies
- Submitting insurance claims
- Entering payments from EOBs into practice software
- Troubleshooting claim denials
- Benefits and Eligibility Verification
Billing Assistant Pricing
Our virtual mental health billing assistants can manage insurance billing, self-pay billing, and collecting of copays, as well as troubleshooting for unpaid claims.
Package pricing available according to practice volume and needs.