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The Process of Choosing and Training the Right Virtual Assistants

Sarita Turner Mental Health Virtual Assistance

does the hard work so you don’t have to.

Our Virtual Assistants come to us with education and/or work experience in mental health-related fields and/or medical billing experience. Individualized training is provided for each VA based on their specific background and the needs of the clients they are matched with. We build upon that foundation by providing training in practice administrative support and HIPAA practices for mental health. The team is based in the United States.

Our team goes through a rigorous screening process before hiring each assistant. The following steps are involved in hiring a virtual assistant.

-A highly descriptive and targeted ad is posted reaching out to candidates nationwide. Resumes are submitted and reviewed.

-A detailed questionnaire is sent to applicants with promising resumes. The questionnaire includes  availability, skill sets, interests, and short answer questions to assess writing skills.

-An initial phone interview is handled by my assistant.

-After reviewing the feedback from the initial interview I conduct a second interview if the candidate continues to look promising.

-Upon completion of my interview, we  reach out  to 3 professional references provided by the Virtual Assistant to verify previous work history and experience and receive general feedback on the candidate.

-We run a background check including identity verification and a criminal background check.

– Terms of the arrangement are reviewed with the applicant and contracts are signed if all terms are agreed upon.

– The newly hired Virtual Assistant will complete a 90-minute online video training for HIPAA Awareness for Mental Health.

– Once the VA is paired with a client, we stay involved and require regular check ins to make sure that the fit is working well for both the virtual assistant and the client.

Interested in learning how a virtual assistant can benefit you? Request a free 30-minute consult at https://mentalhealthvirtualassistant.com/contact/ so we can connect.